SHIPPING & RETURNS POLICY
Thank you for visiting and purchasing from imagineif.ltd. The following terms and conditions set out our Shipping & Returns Policy.
All orders are processed within 2-5 working days. Orders are not processed or shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If a delay is expected we will contact you via email to advise.
Shipping rates & delivery estimates
Standard shipping charges are included within the price you’ve paid.
Standard UK shipping is sent via Royal Mail 2nd class which aims to deliver in 2-3 working days.
Standard European shipping is sent via Royal Mail International which aims to deliver in 3-5 working days.
Standard Worldwide shipping is sent via Royal Mail International which aims to deliver in 5-7 working days.
Additional shipping information for The Gratitude Challenge card decks only
Standard US shipping is sent via First-Class Mail which aims to deliver in 2-3 working days.
If you required a faster service (for urgent orders) then please contact us and this may be possible at an extra charge.
Delivery delays can occasionally occur and are outside our control.
If you are not 100% satisfied with your purchase you can return the product for a full refund.
Refund requests must be made within 14 days of receiving your item.
Any product you return must in its original condition and packaging.
You will be responsible for the cost of sending the product back.
Please contact us at firstname.lastname@example.org to inform us to expect your return.
When you purchase a digital product you will have immediate access to it. There is a 14 day cooling-off period for your purchase, in which time, should you have purchased the product in error, you will need to contact us for a refund & so access to the product can be. Please contact us at email@example.com to request a refund.
If you download the product within the 14 day cooling-off period, you will be waiving your right to cancel and will lose your right to a refund.